Case Study: Contact Center with Customer Service Staff
Acer offers a portfolio of device models and configurations to meet the needs of contact center managers and agents.
In this brief case study, you'll learn why one contact center selected the Acer Chromebox CX13 and ChromeOS thin client devices.
What are the key features of the Acer Chromebox CXI3?
The Acer Chromebox CXI3 offers secure, mobile, and powerful computing capabilities with low storage requirements. It supports Virtual Desktop Infrastructure (VDI) and can be easily deployed and managed remotely, making it ideal for hybrid workforces. Additionally, it can be mounted to a monitor for an All-in-One solution.
How does Chrome Enterprise Upgrade enhance device management?
Chrome Enterprise Upgrade enhances device management by providing ease of manageability and inherent security features. This is particularly beneficial for IT teams that need to handle device turnover and theft efficiently.
Why choose Acer for remote work solutions?
Acer offers a diverse range of product models and configurations that prioritize power, security, and versatility for remote users. They assist customers in selecting the right configuration and screen size through demos and collaboration with Google during the proof of concept phase.
Case Study: Contact Center with Customer Service Staff
published by United Imaging
United Imaging is the ultimate source for all office supply, technology services, document solutions, and contract furnishings. We specialize in quality office products and supplies at guaranteed savings. From hardware to consumables, we stock over 120,000 well-known brand name items. Thousands of top ranked national and international businesses use United Imaging as their source for office, technology, document and furniture procurement and services.
United Imaging was founded over 35 years ago with the idea a company could flourish in the industry if it followed one primary business philosophy, to provide total customer satisfaction!
In order to best support that philosophy, we present our customers with high quality goods at competitive prices, as well as a team of employees who had the desire to provide the best in customer service. By following those precepts, United Imaging has been successful in continually expanding its customer base and its services offered.
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