Elevate customer experiences by accelerating the mission to serve
Strengthen public trust with AI-driven services.
> End-to-end services on a unified platform
> Support better citizen experiences while protecting sensitive data
> Modernize systems to increase efficiency across agencies
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How can digital transformation improve government services?
Digital transformation can reshape government services by improving trust, transparency, and efficiency. By utilizing platforms like ServiceNow Public Sector Digital Services, agencies can provide personalized and unified experiences for citizens. This includes streamlining processes, reducing manual tasks, and enabling self-service options, which ultimately leads to faster service delivery and better overall satisfaction. Currently, only 27% of government organizations are achieving personalized experiences, indicating significant room for improvement.
What role does security play in customer experience?
Security is crucial in fostering trust and delivering a positive customer experience. With increasing concerns about data privacy and cyber threats, government agencies must prioritize the secure handling of sensitive information. The Now Platform offers robust security measures, including encryption and zero-trust access, to protect citizen data. As 55% of governments recognize that security and transparency are key to building trust, implementing secure solutions is essential for enhancing customer experiences.
How can agencies improve workforce productivity?
Agencies can improve workforce productivity by automating and optimizing processes through platforms like ServiceNow. This allows employees to focus on high-impact tasks rather than manual processes. By providing a unified view of tasks and enabling collaboration across departments, agencies can streamline operations and reduce resolution times. Research indicates that 53% of governments plan to implement guided and automated solutions to enhance collaboration and efficiency in the coming years.
Elevate customer experiences by accelerating the mission to serve
published by United Imaging
United Imaging is the ultimate source for all office supply, technology services, document solutions, and contract furnishings. We specialize in quality office products and supplies at guaranteed savings. From hardware to consumables, we stock over 120,000 well-known brand name items. Thousands of top ranked national and international businesses use United Imaging as their source for office, technology, document and furniture procurement and services.
United Imaging was founded over 35 years ago with the idea a company could flourish in the industry if it followed one primary business philosophy, to provide total customer satisfaction!
In order to best support that philosophy, we present our customers with high quality goods at competitive prices, as well as a team of employees who had the desire to provide the best in customer service. By following those precepts, United Imaging has been successful in continually expanding its customer base and its services offered.
Contact us today
818-716-1515
www.unitedimaging.com
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